SHIPPING POLICY

GENERAL INFORMATION

We provide free shipping on most products (exclusive brands below). We only ship to 48 Contiguous US States. We currently do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses.

Products are shipped from Newborn Nursery Furniture fulfilment center via FedEx, UPS, USPS, or directly from the manufacture. Products will ship within two (2) to five (5) days. Products shipped directly from our suppliers may taker longer to reach you, and items on your order may arrive separately if shipped from multiple locations.

Estimated arrival dates are provided on every product page, so that you can manage expectations for your delivery. Most of our products ship directly from the manufacture. The dates provided are our best estimate as to when your order will be arrived, and are not guaranteed. 

Longer lead times may be based on backorder dates or made-to-order production times, and may be subject to change. Should your estimated ship date change, we will contact you via email with an update.

If your order ships small parcel ground, it can take from roughly 1-7 days to reach you once it ships in the lower continental US, barring any delays from ground carriers. If it ships via freight carrier, it can take roughly 2-4 weeks to reach you once it ships, and this is just an estimate. If you aren't sure whether your order will ship via freight carrier or small parcel ground, please reach out at help@newbornurseryfurniture.com and ask and we'd be glad to advise so you can be prepared!

*BRANDS EXCLUSIVE FROM FREE SHIPPING*

We try our best to absorb shipping fees. BUT the below brands are excluded due to we are making very little profit on them. Shipping cost for these mentioned brands is calculated at checkout.

  • augustnoa
  • Bebe Sweeny
  • Coco Carriers
  • Dreamland Baby
  • Eeveve
  • Freshly Picked
  • JuJuBe
  • Ganapati Crafts Co.
  • Little Mae & Co.
  • Luli Bebe, M4A (under $29)
  • MagnetBlox
  • Mushie, PlanToys
  • Plum+Sparrow
  • Primo Passi
  • RAD
  • RocketBaby
  • Ryan & Remi (under $50)
  • Saranoni (under $100)
  • sigkid
  • Sweet P Baby Co.
  • Tiny Land

ORDER CONFIRMATION & TRACKING

As soon as you place your order, we will send an order confirmation to the e-mail address that you provided upon checkout. If you do not receive this email in your inbox, please check your spam folder. As soon as we receive your order, we automatically reach out to our suppliers to confirm if the product that you purchased is in stock and available for immediate shipment. If the product that you purchased is available for immediate shipment or within five (5) business days, we will process the charges and submit the order for shipment. If the product is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. Once your product shipped, we will provide tracking information via email.

BACKORDER

If a product you purchased is on backorder, we will reach out with an update on the estimated shipping time. We will provide a shipping date as accurately as possible, but it is subject to change.

FURNITURE SHIPMENT

Please review the package carefully upon delivery. Any damage to containers or contents must be noted with the freight carrier at the time of delivery. Please inspect your furniture order thoroughly within 24 hours of delivery and let us know if anything is damaged or defective. In the event of damage, please retain all packaging as well.

WHITE GLOVE DELIVERY

Most large furniture products will ship via freight carrier, which includes standard curbside delivery. For standard delivery, please make arrangements to have the items brought into your home.

Upgraded delivery options exist for furniture shipped via freight carrier for an additional fee. We will be glad to provide a quote for the following options:

  • Delivery to a Room of Choice.
  • White Glove delivery, which includes delivery to the room of choice, unpacking of furniture, and removal of packaging materials.

For an upgraded delivery quote, please reach out us at help@newbornurseryfurniture.com.

Someone must be present to take delivery of LTL shipments and sign for the delivery. If you can not accept package at the scheduled delivery time for any reason and need to reschedule, you will be responsible for all the redelivery and handling fees (depending on how much carrier charges us. We will let you know via email).

DISCLAIM

All orders are processed and shipped on business days only, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the following business day. We are not responsible for any shipping deliveries that may be affected by natural occurrences, act of God or air and ground transportation strikes or delays, nor any extra fees, or back end charges.

CONTACT US

If you have any concerns or questions about the Shipping Policy, please contact us at Serina Gift Shop LLC, doing business as “Newborn Nursery Furniture” help@newbornurseryfurniture.com, 937 Paoli Pike #1020, West Goshen, PA 19380 United States, (484) 364 – 3033.

 

Last Updated Date: May 5th, 2026